Head Hostess
2023-10-14
Full Time
Description
JOB SCOPE
Supervise Hostess team and performs on greeting customers, escorting them to tables, monitoring seating, informing customers on wait period, making sure tables are cleaned after use, taking phone calls for reservations, and thanking customers upon departure.
PRIMARY RESPONSIBILITY
- Relate with clients when they arrive and when they are leaving
- Thank clients for their patronage when they are leaving
- Communicate with customers while they wait for their drink and food order
- Ensure complete and consistent cleanliness of the hostess area
- Be available to answer calls and to greet guests
- Provide assistance to servers with tallies at shift ends
- Supervise host book efficiently and oversee clients seating arrangements
- Handle clients amicably and with understanding whether they have reservation or not
- Make great and impressive first impression on clients
- Schedule reservation for guests both in person and over the phone
- Communicate with supervisors or management on any issue related to customers
- Handle all cases related to guest courteously and professionally
- Maintain diplomacy while relating with clients.
Exceptional package for the right candidate
- Competitive salary with service charge
- BPJS Kesehatan dan Ketenagakerjaan
- Accommodations
Job Type: Full-time
Salary: Rp5,000,000 - Rp7,000,000 per month
Application Deadline: 10/31/2023
Expected Start Date: 11/21/2023